Resume
EDUCATION
B.A. in Business Administration with emphasis in Marketing and International Business
Graduated May 2016 | Wisconsin Lutheran College | Milwaukee, Wisconsin
M.A. in Strategic Communications
Expected Graduation May 2020 | Washington State University | Global Campus
WORK EXPERIENCE
Executive Director Inc. | Milwaukee, WI | November 2019-Present
Education Manager
- Perform assessment of educational needs of SRS.
- Lead the planning and implementation of webinars.
- Manage abstract submission system for SRS’ two big meetings.
- Direct speaker correspondence for educational activities.
- Respond to informational calls and emails from patients.
- Work with Committees and members to develop and maintain a web based library of patient materials.
- Manage coordination of filming and video editing for SRS.
- Assist on development and management of Learning Management System.
- Serve as staff liaison for assigned committees.
Executive Director Inc. | Milwaukee, WI | March 2018-November 2019
Communications Coordinator
- Coordinated communications generated from the business office including keeping a schedule of emails, proofreading outgoing messages, and formatting messages into HTML template.
- Coordinated publication of outreached materials.
- Liaised with Mentorship committee, including scheduling conference calls, agenda and meeting material preparation, minute taking and serving as a resource for committee members.
- Worked with Choices Magazine Editors to format articles, add them to the website, and promote them on social media and email.
- Assisted in maintaining association website and Annual Meeting website including making updates and corrections and creating new pages using a content management system.
- Assisted with Annual Meeting promotions, including development of marketing materials.
- Assisted with the creation and maintenance of the Mobile App for Annual Meetings.
Ambrosia Events | Milwaukee, WI | June 2017-May 2019
Marketing and Events Manager
- Created marketing material and content for website, printed materials, and social media.
- Responded to client inquiries about our services.
- Assisted with event planning, design, organizing facilities and managing all event’s details such as decor, entertainment, transportation, location, etc.
- Worked with clients to identify their needs and ensure customer satisfaction.
AdVantage Media Services | Waukesha, WI | August 2016-March 2018
Invoice Auditor/Traffic Coordinator
- Organized clients’ media invoices as they arrive daily electronically or through mail.
- Entered invoice data and pulled invoice audit reports.
- Sent Traffic, otherwise known, as advertising materials to media vendors along with instructions.
- Prepared billing log summary for each client on a monthly basis.
- Assigned ISCI codes (ad #’s) per client’s campaign and kept updated master lists by client.
- Maintained inventory of office supplies, made service calls, and opened and sorted the mail.
International Infiniti North Shore | Glendale, WI | January 2016-June 2016
Receptionist
- Answered phones, directed calls to the proper department, and followed up in a timely manner.
- Received cash, checks, and credit card payments from customers and recorded the amount received.
- Made order changes accurately and issued receipts to customers.
- Handled customer complaints diplomatically and referred customers to the appropriate individual for resolution.
- Assisted the upper management with various clerical duties as needed.
INTERNSHIPS
Interfaith Older Adult Programs, Inc. | Milwaukee, WI | January 2016-August 2016
Public Relations and Marketing Intern
- Wrote newsletters, press releases and other assigned materials.
- Assisted with special projects and events.
- Cooperated with the development and fundraising department analyzing current strategies and implementing positive change.
- Designed print ads and other promotional marketing material.
- Assisted in the managed of social media channels (Twitter and Facebook).
- Supervised off-site fundraising and other hosted events.
New Beginnings – A Home for Mothers | Milwaukee, WI | January 2015-May 2015
Marketing Assistant Intern
- Wrote monthly blogs and weekly social media posts relevant to their mission and audience.
- Created a booklet and brochure with information about the program.
- Developed marketing material for special events.
- Assisted on fundraising events with the community.
SKILLS
- Bilingual: Fluent in Spanish and English
- Computer Literacy: Word, Excel, PowerPoint, Google Docs, InDesign, Photoshop, Outlook
LEADERSHIP AND VOLUNTEER EXPERIENCE
- Vacation Bible School volunteer, Grace Lutheran Church, Milwaukee, Wisconsin, 2010-Present.
- Live translation at events for Christ for all Nations, Milwaukee, Wisconsin, 2010-Present.
- President of Spanish Club, Wisconsin Lutheran College, Milwaukee, Wisconsin, 2013-2014.
- Editor, writer, and photographer for the bilingual church newsletter “Hispanic Focus.” 2011-2013